Privacy Policy

AfterCall ("we," "us," "our") helps you capture notes, record calls and meetings, and draft replies using AI. This policy explains what information we collect, how it's used, and how you can control it.

What we collect

• Account information: your email address and password (stored as a one-way hash, never in plain text).
• Content you provide: notes you paste or dictate, call and meeting recordings and their transcripts, documents and photos you upload, customer messages you paste into the reply assistant, and business/knowledge-base information you save.
• Contacts and leads: names, companies, and details you add about the people and businesses you're working with.
• Basic usage data: which pages you visit and when, used only to understand overall traffic and product usage — not sold, and not tied to advertising of any kind.

How your content is processed

To do its job, AfterCall sends your content to the following third-party processors:

• Anthropic (Claude): your notes, call transcripts, and customer messages are sent to Anthropic's Claude API to be structured, summarized, or turned into a drafted reply. Anthropic processes this data under its own API terms and does not use it to train its models.
• Deepgram: if you record or upload a call or meeting, the audio is sent to Deepgram for transcription.

How that content actually moves depends on how you captured it: a voice memo is transcribed right in your browser and the audio itself is never uploaded anywhere; a photo of a handwritten page is sent to Claude only to read the text off it, then discarded; an uploaded document (PDF, Word, etc.) is read directly on our server, and its text isn't sent to Claude until you actually click "Clean my notes."

We do not sell your data, and we do not share your notes, recordings, or contacts with any other third party, except as required by law.

How long we keep your data

We keep your account and content for as long as your account is active. If you'd like your account and all associated data deleted, contact us at the email below and we'll remove it, typically within a few business days. Deleting a note or recording from within the app removes it immediately.

Security

Data is encrypted in transit (HTTPS). Passwords are hashed, never stored in plain text. As with any online service, no method of storage or transmission is 100% secure, but we take reasonable steps to protect your information.

Cookies

We use a single session cookie to keep you logged in. We don't use advertising cookies or third-party trackers.

Call and meeting recording

AfterCall lets you record calls and meetings you're part of. You — not AfterCall — are responsible for making sure everyone on the call is aware of and consents to being recorded, as required by the laws where you and the other participants are located. See our Terms of Service for more on this.

Children

AfterCall is a business tool and is not directed at, or intended for use by, anyone under 18.

Changes to this policy

If we make material changes to this policy, we'll update the date at the top of this page.

Contact

Questions about this policy or your data? Reach us at support@aftercall.app.